Frequently Asked Questions

How to Make an Appointment

I am available both in-person and online, by appointment only.

Please call or WhatsApp: +27 (0) 79 460 4314

Email: michellesmith.edpsych@gmail.com

or you can complete my contact form and I will be in touch.

My rates

I run a cash practice and charge standard medical aid rates for Assessments and Therapy.

Assessment fees will be charged according to the time required to administer the assessment and the cost of the individual assessment.

Clients are expected to pay at the time of service and I accept Cash or EFT.

You will then have to submit your paid invoice to your medical aid for reimbursement.

Cancellations and late arrivals

Should you need to cancel within 24 hours of your appointment, I charge a cancellation fee to the value of your booked session.

As I work on an appointment basis, if you arrive late for your appointment/session, it will still end at the scheduled time.

Note: This is problematic if an assessment has been scheduled as they have very specific time allocations.